CUSTOMER SERVICE: Return Policy
At Jockey, your 100% satisfaction is of utmost importance to us. If, for any reason, you are unhappy with your recent Jockey.ca purchase, you can simply return or exchange it... any Jockey® product, no time limit, free of charge. For exchanges, please contact customer service at 1-800-562-5391.
You can also return your purchase in-store. Returns with a receipt or packing slip may be refunded in the original form of payment or to a Jockey® merchandise credit card. Cash will be refunded on a check sale 7 days after the original transaction date. Items without a receipt or packing slip will be refunded to a Jockey® merchandise credit card for the current in-store selling price.
QUESTIONS? You can email us HERE or text us at 1-800-562-5391 anytime. You can call us at 1-800-562-5391 (MON-FRI 8:00 - 9:00 CST, SAT-SUN 9:30 - 6:00 CST)